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Program: Immigrants, Refugees & Newcomers Support

Organization: West Neighbourhood House - Toronto - Ossington - Community Services
Description of Services: Settlement services
Individual assistance with immigration, orientation and other settlement-related issues
  • information and referral
  • identification documents, applying for government benefits/services, housing, legal issues and accessing healthcare services
  • employment education and support
  • group settlement sessions
  • client advocacy support
Group activities for newly arrived immigrants and refugees (all ages)
Trained and experienced volunteer mentors assist with language learning in English language settlement groups, orienting to new community, and establishing social and professional networks
  • volunteering and civic engagement
  • financial literacy
  • skills and career development
  • free immigration legal clinics
Newcomer Youth Program for youth 13-30 years
  • leadership training
  • entrepreneurship
  • homework club
  • one-to-one help with resume writing and job search skills
  • post-secondary and scholarship applications
  • cooking classes
  • mentorship
  • sports clubs and recreation
  • art and design activities
  • volunteer program
  • civic engagement activities
  • individual and group mental health and wellness support

Fees: None
Eligibility - Population(s) Served: Permanent residents, convention refugees and refugee claimants and all immigrants regardless of immigration status and length of residency in Canada including socially marginalized, homeless and non-status


Residency requirements: Bloor St (north) to Lake Ontario (south), and Roncesvalles (west) to Bathurst St (east)
Application: Call for appointment
Accessibility Notes: Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall
Languages: English ; Dari ; Farsi ; Hindi ; Hungarian ; Portuguese ; Spanish ; Tamil ; Tibetan ; Turkish ; Urdu

Phone Numbers: 416-532-4828
Fax: 416-536-2859
Email: janitr@westnh.org
Website: www.westnh.org/
Address: 248 Ossington Ave
Toronto, ON
M6J 3A2
Location: Cross street: Ossington Ave and Dundas St W
Hours: Mon-Fri 9 am-5 pm
Contacts: Jani Trindade - Immigrant and Refugee Services Coordinator
416-532-7586 ext 401

 
This information is provided by thehealthline.ca. It was last completely updated on: 6/27/2025

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