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Program: Toronto Seniors Helpline

Organizations: WoodGreen Community Services
Community Care Unit
Description of Services: Services:
  • crisis de-escalation and supportive counseling by phone
  • risk and safety assessment
  • assistance with age-related cognitive, mental health and addiction crises
  • information and referral to local services and supports
  • information and referral for community support services such as adult day programs for frail seniors or those with dementias, case management, congregate dining, foot care, home help, hospice care, meals on wheels, medical escort, nursing, respite care for caregiver relief, security checks, shopping assistance, transportation
  • intake for COSS (Crisis Outreach for Service)
  • intake point for Behaviour Support Outreach Teams

Fees: Free
Eligibility - Population(s) Served: Adults 55 years and older
Application: Call or webchat
Accessibility Notes: Wheelchair accessible automatic main entrance * easy access to elevator * wheelchair accessible washroom, assistance needed with door * street parking - not designated
Languages: English ; French
Area(s) Served: Toronto

Phone Numbers: 416-217-2077
Toll-Free: 1-877-621-2077
Email: TC.TorontoSeniorsHelpline@ontariohealthathome.ca
Website: torontoseniorshelpline.ca/
Address: 815 Danforth Ave, Main Fl
Toronto, ON
M4J 1L2
Intersection: University Ave and Dundas St W
Location: Toronto (Blake-Jones)
Hours: Mon-Fri 9am-8pm * Sat-Sun 10am-6pm (phone); chat 10am-6pm daily
Dates: Statutory Holidays: 10am-6pm
Executives: Rochelle McAlister
rmcalister@woodgreen.org

 
This information is provided by thehealthline.ca. It was last completely updated on: 4/10/2025

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